Name of the Organization: TATA Consultancy Service (TCS)
Location: Kolkata
Position Vacant: Team Leader/Asst Manager/Manager
Domain: Quality Assurance
Job Description:
Desirable:
Additional knowledge/experience of Lean and Six Sigma
Key Accountabilities
Trained on Certifications like – ISO9001, ISO20000, ISO27001, CMMi SVC etc
Reports to Domain MBB
Job Responsibilities
Strengthen Quality management processes to improve Process Performance Through various Quality Tools
Should liaison with the Delivery Managers to Identify Opportunity Areas & Prepare and Implement Improvement Roadmap.
Liaison all internal auditors & customer auditors.
Monitor the Organizational weaknesses and provide inputs to improve the organizational performance.
Engage with corporate Audit and compliance team and identify opportunities for improvement.
Making customer quality plans at a relationship level
Knowledge/Qualification/Competencies:
Essential:
Post Graduate in any discipline/ Engg graduate with PG Diploma
Certified Lead Auditor ISO 9001:2008.
Six Sigma Green Belt
Sound knowledge about MS office (MS Excel, Power point and MS Word)
Analytical Skills / Synthesis ability
Presentation skills
Desirable
Certified Internal Auditor: – ISO 27001:2005, ISO 20000
Good Knowledge of other BPO related standards like COPC, CMMi SVC etc
Six sigma Black Belt
Capabilities
Effective verbal and written communication skills
Prioritizing and Organizing
Prompt Response to Queries
Analytical and Problem solving skills
Ability to work with teams
Detail oriented
Good listener and ability to drill down the audit/compliance requirements for effective findings
Comfortable in communicating with all levels of Management
Objective and logical thinking
If interested, please revert with your updated resume with following details.
Current CTC:
Expected CTC:
Notice Period:
Best Regards,
Priyanka Choudhary
Team Lead (Talent Acquisition)
Maven Workforce
Mailto: priyanka.choudhary@mavenworkforce.com
Website: www.mavenworkforce.com
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