We are looking for one of the leading captive unit - Process Re-engineering consultant
Level : Across levels (as per your experience & interview, they can offer the level)
Roles & Responsibilities of Process Re-Engineering Consultant:
* To identify Business related projects/opportunities and solve them to stakeholder satisfaction.
* Mentor Yellow Belt and Green Belt projects and drive Black Belt projects as a member of the CHANGE DELIVERY Team.
* Lead Six Sigma and Lean initiatives & undertake Strategic Projects and initiatives to meet and exceed stakeholders Expectations
* Solution design with a focus on elimination of redundant work, automation, standardization and best practices definition
* Optimizing existing business and implementing tangible business improvement benefits and realization & tracking thereof
* Change management using standard methodologies (e.g. Six Sigma, IPEC, Lean etc.)
* Documenting key achievements, problem solving and performance maximizing approaches.
* Explore synergies with technology and operations teams
* Monitor systems and provide ongoing feedback for continuous improvements to the service delivery standards.
Skills/Experience Required
* Graduate/MBA/ Engineer from a reputed institute with 4 to 7 years of experience in Quality in the BPO industry
* Certified Six Sigma Black Belt or Green Belt from a prestigious institute (Mandatory)
* Hands on experience on quality tools; JMP, Minitab for data analysis.
* Ability to work independently and good communication skills to interface with senior management
* Exposure to change management, strategy & planning, stakeholder management
* Good Business Acumen, Analytical Skills, Coaching and Counseling skills
* Lateral thinker, with ability to instigate and manage change and analytical ability to recognize areas of improvement.
* Ability to assimilate a large amount of information and make effective decisions on a wide range of issues.
* A strong desire to achieve outstanding customer service
Locations Available : Vishakhapatnam
If interested kindly share your updated CV ASAP on ep.sadhnachauhan@gmail.com along with the following details.
1.Current CTC:
2.Expected CTC:
3.Notice Period:
4.Current Location:
5.Preferred Location:
Best Regards,
Sadhna Chauhan
ep.sadhnachauhan@gmail.com
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